GENERAL INFORMATION
Reservations – RESERVATIONS SHOULD BE MADE THROUGH OUR OFFICE BY CALLING 217-228-8785 OR (TOLL FREE) 1-800-805-8766. If you are traveling with someone (whether it be a day trip or multiple day trip), please tell us at the time of your reservation, so we will be able to seat you together on the bus and at the event.
Payments – PAYMENTS SHOULD BE SENT TO GOODWIN TOURS, 819 OHIO ST, QUINCY, IL 62301. After registering for a multiple day tour, a deposit should be sent to Goodwin Tours to confirm your reservation.
Multiple Day Trips – Prices are per person, double occupancy. The single, triple, or quad price is available upon request. After reservations are made, we will send a registration form, which should be completed and returned with your deposit within 14 days to confirm your reservation. Please be sure to sign the form. On most tours, the balance is due no later than 60 days prior to departure. For tours that include airline tickets and/or cruise fares, we will inform you of the deposit due, the balance due date, and cancellation deadline at the time of registration. On multiple day tours, we rotate seats daily. Luggage handling is included on most overnight trips 2 nights or longer for one large bag per person. An itinerary, luggage tags, etc. will be mailed to you prior to departure.
Day Trips – Prices are per person. Full payment is due 60 days before departure. For some day trips, payment may be required sooner than 60 days out. Seating on the motorcoach and at events is based on date of receipt of payment. Seat tags will be put up on the motorcoach in payment order from front to back.
Motorcoaches – Motorcoaches are scheduled to arrive 30 minutes prior to departure with boarding approximately 15 minutes before departure. All motorcoaches are strictly Non-Smoking. All motorcoaches are bathroom-equipped; however, we make stops often and ask that passengers use the facilities at these break stops.
CANCELLATION POLICY
Day Trips: There will be no refund for cancellations made within 60 days prior to departure, unless we have a wait list and are able toresell your seat. If that occurs, there will be a $20 administrative fee.
Multiple Day Trips: The following CANCELLATION FEES will apply:
61 days or more prior to departure: Full refund less any non-refundable expenses
60 days or less prior to departure: NO REFUND
TRAVEL PROTECTION
We recommend travel insurance. An insurance brochure will be sent with each registration form. If you wish to purchase travel insurance, please call our office (not Travelex Insurance Services) to enroll. Also, be sure to check your intention to purchase or not to purchase insurance and sign in the insurance section of the registration form. This insurance information must be completely filled out and signed to process your registration.
Travelex Insurance Services, Inc. CA - Agency License # 0D10209.
Insurance coverages underwritten by individual member companies of Zurich of North America, including Zurich American Insurance Company (NAIC #16535)
